Welcome to punambhel!
These terms and conditions outline the rules and regulations for the use of punambhel Website, located at https://punambhel.com/
By accessing this website, we assume you accept these terms and conditions. Do not continue to use punambhel if you do not agree to take all of the terms and conditions stated on this page.
2. Food Safety and Consumption Guidelines
To ensure the quality and safety of the food products:
- Consumption Window: Consume all food items within 24 hours of opening the packaging.
- Storage Requirements:
- Store products in airtight containers.
- Keep products away from direct sunlight, moisture, and extreme temperatures.
- Shelf Life and Expiry: Refer to the expiry date mentioned on individual product packaging for bhel, farsan, and other items.
3. Jurisdiction
- Any disputes or legal matters related to orders or services on punambhel.com shall fall under the jurisdiction of Bhor, Maharashtra.
4. Shipping Policy
4.1 General Shipping Rules:
- Order Processing:
- Orders placed before 6:00 PM are processed on the same day.
- Orders placed after 6:00 PM are processed the next working day.
- Orders placed on Saturday after 6:00 PM are processed on Monday or the next working day.
- No orders are processed or dispatched on Sundays or government holidays.
- Festival Delays:
- During festival seasons, delays may occur due to stock shortages, high order volumes, or courier backlogs.
- Shipping Details Accuracy:
- Customers must provide accurate shipping details during checkout. Punam Bhel & Sweets is not responsible for delivery delays or failed deliveries due to incorrect information provided by the customer.
4.2 Delivery Timelines:
- Delivery timelines vary based on the shipping destination and courier service. Standard shipping timelines will be communicated at the time of checkout.
4.3 Shipping Weight & Limits:
- Maximum Weight: A single order must not exceed 20 kg in total shipping weight.
- Order Quantity Limits:
- Maximum of 7 units of a single product or variant per order.
- Maximum of 20 units of all products combined per order.
Will deliver product within 2hrs
- Refund will be credited within 4-5 days
4.4 Claims & Concerns:
- All shipping-related concerns (delayed, damaged, or incorrect orders) must be reported within 48 hours of delivery.
5. Account & Registration Obligations
- Customers must create an account on punambhel.com to place orders.
- Account Maintenance:
- Ensure registration details are accurate and up to date for communication about orders and delivery.
- Customers are responsible for maintaining the confidentiality of their account login information.
- Misuse of Accounts: Punam Bhel & Sweets reserves the right to suspend or terminate accounts found to be involved in fraudulent activities or misuse.
6. Pricing Policy
- Product Pricing: All products are listed at their Maximum Retail Price (MRP) unless stated otherwise.
- Dynamic Pricing:
- While prices of most items remain stable, fresh food and commodity prices may fluctuate based on market conditions.
- If prices change between order placement and delivery, additional charges or refunds will be addressed at the time of delivery.
- Taxes: All prices are inclusive of applicable taxes unless specified otherwise.
7. Modification of Terms & Conditions
- Punam Bhel & Sweets reserves the right to update or modify these terms and conditions at any time without prior notice.
- Customer Responsibility: Customers are encouraged to regularly review the latest Terms & Conditions on punambhel.com. Continued use of the website implies acceptance of changes.
8. Special Offers & Discounts
- Offer Validity: All offers, including festival discounts and free shipping, are subject to stock availability and time limits.
- Free Shipping Offers: Free shipping offers are limited to domestic (Pan-India) deliveries.
- Management Rights: Poonam Bhel and Sweets reserves the right to withdraw or modify any offers without prior notice.
9. Product Returns & Exchanges
- Non-Returnable Items: Most food products are non-returnable due to hygiene and safety concerns.
- Eligibility for Return:
- Returns are only applicable for damaged or defective products.
- Customers must provide proof (e.g., photos of the damaged item and packaging) within 48 hours of delivery.
Return/Exchange/replacement will be done in 1 day
10. Governing Law
All disputes, claims, or controversies arising from orders or services provided by punambhel.com will be governed by the laws of India and resolved within the jurisdiction of Bhor, Maharashtra.
Privacy Policy
Who we are
Suggested text: Our website address is: https://punambhel.com/
Comments
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An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
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Cookies
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If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
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Embedded content from other websites
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These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
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How long we retain your data
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For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
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Where your data is sent
Suggested text: Visitor comments may be checked through an automated spam detection service.